Company Name: Blue Merchant Solutions
Job Role: Salesforce Administrator/BA
Job Experience: 3+ years
Job Location: Remote
Job Description:
Are you an experienced Salesforce Administrator looking for a new opportunity? Join our team at My Job Update! We are seeking a skilled Salesforce Administrator/Business Analyst to manage and optimize our Salesforce platform. The ideal candidate will have 3+ years of experience in system administration, customization, user support, and process automation. Strong communication skills and working collaboratively with cross-functional teams are essential.
Key Responsibilities:
- Salesforce Administration: Manage user accounts, roles, profiles, and security settings.
- Customization & Configuration: Configure workflows, validation rules, reports, dashboards, and page layouts.
- Data Management: Maintain data integrity and perform data imports/exports.
- User Support & Training: Provide support and conduct training sessions.
- Process Automation: Implement automation tools like Process Builder and Flows.
- Integration & Enhancements: Work with IT teams to integrate Salesforce with third-party applications.
- Documentation & Compliance: Maintain documentation for system changes and best practices.
- Stakeholder Communication: Gather business requirements and provide system updates.
Required Skills & Qualifications:
- Experience: 3+ years as a Salesforce Administrator.
- Certifications: Salesforce Administrator (ADM-201) certification preferred.
- Technical Skills: Hands-on experience with Salesforce workflows, reports, dashboards, and automation.
- Data Management: Experience with data cleansing, migration, and accuracy.
- Communication: Excellent verbal and written communication skills.
- Collaboration: Ability to work with cross-functional teams.
Nice-to-Have Skills:
- Experience with Salesforce Lightning Experience.
- Knowledge of Salesforce development (Apex, Visualforce, SOQL).
- Familiarity with third-party Salesforce integrations (Mulesoft, Marketing Cloud).
- Experience in Agile or Scrum methodologies.