Introduction
Salesforce, the world’s #1 AI CRM platform, is seeking talented Technical Writing Analysts to join their team in Bangalore and Hyderabad. This is an incredible opportunity for early-career professionals passionate about technical documentation and content creation to work with cutting-edge AI technology while contributing to a company that’s redefining the future of customer relationship management.
Job Overview
Salesforce is looking for a Technical Writing Analyst to create clear, user-friendly documentation for their enterprise software products. This role is perfect for detail-oriented writers who can translate complex technical concepts into accessible content for diverse audiences.
| Detail | Information |
|---|---|
| Company Name | Salesforce |
| Job Position | Technical Writing Analyst |
| Experience | 1-2 Years |
| Job Location | Bangalore / Hyderabad, India |
| Apply Link | Apply Here |
About the Company
Salesforce is a global leader in AI-powered CRM solutions, helping businesses of all sizes drive customer success through innovative technology. With a strong commitment to equality, innovation, and core values like trust and transparency, Salesforce offers a collaborative work environment where employees can make tangible impacts. Their Agentforce AI technology is transforming how organizations operate in the modern digital landscape.
Job Title / Position
Technical Writing Analyst
Employment Type
Full-time, Office Tech-Flexible
Job Location
Bangalore or Hyderabad, India
Experience Required
This role requires 1-2 years of professional experience in technical documentation, content writing, or editing. This experience level is ideal because it ensures candidates have foundational knowledge of documentation practices while remaining adaptable to learn Salesforce’s specific tools and processes quickly.
Salary
Salary details are competitive and based on industry standards. Specific compensation will be discussed during the interview process.
Responsibilities
- Create and maintain technical documentation for software products targeting technical and end-user audiences
- Write clear, concise, and user-friendly content that simplifies complex technical concepts
- Review and edit content according to established standards and style guidelines
- Collaborate with development teams to understand product features and functionality
- Manage multiple documentation projects simultaneously within tight deadlines
- Ensure all content meets high quality standards and attention to detail
- Learn and adapt to new technologies and documentation tools quickly
Requirements
- 1-2 years of experience in technical documentation, creative content writing, or technical editing
- Bachelor’s degree in technical, communications, writing field, or equivalent experience
- Strong ability to understand customer perspectives and user needs
- Excellent written and verbal communication skills
- Proven track record of creating easy-to-understand end-user content
- High attention to detail and commitment to quality
- Strong teamwork and collaboration abilities
- Ability to meet deadlines and manage multiple deliverables
Desired Skills:
- Experience with XML-based authoring tools (e.g., Oxygen)
- Knowledge of source control software (Perforce, Git)
- Familiarity with DITA and structured authoring
- Experience in Agile development environments
- Basic coding knowledge in various programming languages
- CRM application experience (Salesforce familiarity is a plus)
Benefits
Salesforce offers an inclusive, growth-focused workplace where employees can truly be their best. The company provides comprehensive benefits and resources to support work-life balance. You’ll work alongside talented professionals on meaningful projects that directly impact business operations. The Futureforce University Recruiting program includes job shadowing, mentorship opportunities, and talent development courses to accelerate your career growth. Plus, you’ll have chances to collaborate with global teams and expand your professional network.
How to Apply
Career Advice Section
Pro Tip for Technical Writing Roles: When applying for technical writing positions, create a portfolio showcasing your best documentation samples. Include before-and-after examples where you simplified complex information, different content types (user guides, API documentation, tutorials), and any metrics showing how your documentation improved user experience. Technical writing is about clarity—let your portfolio demonstrate that skill immediately.