Introduction
The tech industry thrives on innovation, and behind every great product is a team dedicated to customer success. Calix, a leader in cloud and software platforms for communications service providers, is offering an incredible opportunity for aspiring professionals to kickstart their careers. If you’re passionate about customer engagement, revenue operations, and building meaningful business relationships, this Renewals Specialist Intern position could be your gateway into the exciting world of SaaS and telecommunications technology.
Job Overview
This internship role at Calix offers hands-on experience in customer renewals, revenue management, and strategic account operations. You’ll work alongside seasoned professionals to drive customer retention and learn the fundamentals of subscription-based business models.
| Detail | Information |
|---|---|
| Company Name | Calix |
| Job Position | Renewals Specialist Intern , Salesforce |
| Experience | 6 Months – 1 Year |
| Job Location | Banglore , Remote (United States) |
| Apply Link | Apply Here |
About the Company
Calix is transforming the way communications service providers engage with their customers. Through cutting-edge cloud platforms, innovative software solutions, and comprehensive services, Calix helps telecom companies simplify operations, enhance subscriber experiences, and accelerate growth. With a mission centered on customer success and technological excellence, Calix represents a dynamic workplace where innovation meets real-world impact.
Job Title / Position
Renewals Specialist Intern
Employment Type
Internship (Business-focused, project-based learning opportunity)
Job Location
Remote – Work from anywhere in the United States with flexible collaboration across teams.
Experience Required
6 months to 1 year of work experience, preferably in customer-focused roles. This experience level is important because it ensures interns come with foundational workplace skills—communication, time management, and professionalism—while still being early enough in their careers to absorb new knowledge and grow within the renewals and revenue operations space.
Salary
Salary details were not specified in the job posting. Candidates are encouraged to inquire during the application process about competitive intern compensation and potential benefits.
Responsibilities
- Learn and understand Calix’s brand identity, customer base, product offerings, and service philosophy
- Conduct research and reviews on customer accounts, renewal opportunities, and existing contracts
- Prepare accurate renewal quotes, true-up proposals, contract amendments, and customer documentation
- Maintain up-to-date records and activity logs within Salesforce CRM
- Collaborate with internal teams through emails, meetings, and cross-functional communication channels
- Take ownership of designated business projects—research challenges, propose creative solutions, and present findings
- Share constructive feedback to help streamline and improve internal renewal processes
Requirements
- 6 months to 1 year of relevant work experience, ideally in customer service, support, or client-facing roles
- Bachelor’s or Master’s degree in Business, Marketing, Communications, Technology, or related disciplines
- Strong verbal and written communication abilities
- Comfortable working both independently and as part of a collaborative team
- Thrives in fast-paced, dynamic work environments
- Exceptional attention to detail and accuracy in documentation
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with Salesforce CRM is a bonus but not required
Benefits
While specific benefits weren’t detailed in the listing, internships at companies like Calix typically offer valuable perks such as mentorship from industry professionals, exposure to enterprise-level SaaS tools like Salesforce, real-world project experience, networking opportunities, and potential pathways to full-time employment. You’ll gain insights into customer success strategies, revenue operations, and the inner workings of a technology-driven organization.
How to Apply
Career Advice Section
Pro Tip for Landing Internship Roles: When applying for renewals or customer success positions, emphasize your communication skills and attention to detail in your resume. Use specific examples—like “managed customer inquiries with 98% satisfaction” or “maintained accurate records across 50+ accounts.” Tailor your cover letter to show you understand the company’s mission. For Calix, mention your interest in how technology enhances customer experiences. Remember, internships value eagerness to learn just as much as experience!