Introduction
In India’s booming EdTech sector, opportunities to work with innovative companies are growing rapidly. NxtWave, one of the country’s fastest-growing EdTech startups, is hiring a CRM Administrator – Salesforce in Hyderabad. This role offers a unique chance to shape data-driven operations at a company that’s transforming tech education across India. If you’re passionate about Salesforce and want to make a real impact, this could be your next career move.
Job Overview
NxtWave is seeking a skilled CRM Administrator to manage and optimize their Salesforce environment. This hands-on role bridges business needs with technical solutions, supporting sales, marketing, and customer success teams.
| Detail | Information |
|---|---|
| Company Name | NxtWave |
| Job Position | CRM Administrator – Salesforce |
| Experience | 2–4 Years |
| Job Location | Hyderabad (Work from Office) |
| Apply Link | Apply here |
About the Company
NxtWave is revolutionizing India’s tech education landscape through its CCBP 4.0 programs, helping youth from diverse backgrounds become skilled software professionals. Founded by alumni from IIIT Hyderabad, IIT Bombay, and IIT Kharagpur, the company has raised ₹275 crore and is backed by leading investors. As an official partner of NSDC and recognized by NASSCOM and Startup India, NxtWave is at the forefront of reshaping India’s tech workforce.
Job Title / Position
CRM Administrator – Salesforce
Employment Type
Full-time | 6 Days per Week
Job Location
Hyderabad, Telangana – This is a work-from-office role, offering direct collaboration with cross-functional teams in a dynamic startup environment.
Experience Required
2–4 years of experience in Salesforce Administration or CRM Management is required. This experience level ensures you have hands-on knowledge of Salesforce operations while still being adaptable to NxtWave’s fast-paced, high-growth environment. You’ll need practical expertise in system configuration, data management, and stakeholder collaboration to succeed in this role.
Salary
Competitive compensation based on experience and certifications. NxtWave offers market-aligned packages that recognize your Salesforce expertise and professional qualifications.
Responsibilities
- Oversee daily Salesforce operations including user management, data accuracy, and system performance monitoring
- Configure fields, page layouts, workflows, and automation to align with evolving business requirements
- Build and maintain dashboards and reports that drive data-informed decision-making
- Manage CRM integrations with marketing automation, support systems, and analytics tools
- Partner with Sales, Marketing, and Product teams to understand and implement their CRM needs
- Provide technical support and training to ensure smooth user adoption across teams
- Maintain data hygiene through regular audits, deduplication, and validation processes
- Identify automation opportunities to optimize workflows and improve system efficiency
- Create comprehensive documentation for CRM configurations and integration workflows
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field
- 2–4 years of hands-on Salesforce Administration or CRM Management experience
- Salesforce Administrator Certification (ADM-201) is highly preferred
- Proficiency with Salesforce Lightning, Reports, Dashboards, and Flow Builder
- Experience with CRM integrations, APIs, and automation tools like Zapier or Make
- Strong understanding of data management, security settings, and user permissions
- Advanced skills in Google Sheets or Excel for data analysis and reporting
- Excellent documentation and stakeholder management abilities
- Analytical mindset with attention to detail and problem-solving skills
- Strong communication skills to bridge technical and business perspectives
Benefits
Working at NxtWave means being part of India’s EdTech transformation story. You’ll work in a collaborative, innovation-first culture where experimentation and continuous learning are encouraged. The role offers significant career growth potential with exposure to enterprise-grade CRM practices in a fast-scaling startup. You’ll collaborate directly with talented product, operations, and marketing teams, making a tangible impact on the company’s data-driven operations. NxtWave’s backing by top investors and recognition from NASSCOM and government bodies adds credibility to your career journey.
How to Apply
Career Advice for Aspiring CRM Administrators
When applying for Salesforce Administrator roles, emphasize your practical problem-solving experience over just listing certifications. Showcase specific examples where you improved data quality, automated workflows, or enhanced user adoption. Consider creating a portfolio that demonstrates your dashboard designs, process flows, or integration projects. Continuously update your Salesforce skills through Trailhead modules and stay current with new Lightning features—employers value administrators who proactively learn and adapt to platform updates.