Introduction
Salesforce, the world’s #1 AI CRM platform, is inviting talented students from the Class of 2026 to join their Futureforce University Recruiting program as Content Marketing Analysts. This internship offers fresh graduates an incredible opportunity to turn their passion for technology and writing into a meaningful career at a company that’s revolutionizing business through AI and innovation.
Job Overview
This Content Marketing Analyst role is perfect for creative writers, journalists, or tech enthusiasts who want to make complex software easy to understand. You’ll collaborate with product teams to create documentation, tutorials, and user assistance materials that help millions of Salesforce customers succeed.
| Detail | Information |
|---|---|
| Company Name | Salesforce |
| Job Position | Content Marketing Analyst (Intern/New Grad) |
| Experience | Fresh Graduates (Class of 2026) |
| Job Location | Hyderabad/Bangalore, India |
| Apply Link | Apply on Salesforce Careers Portal |
About the Company
Salesforce pioneered cloud computing and is now leading the next generation of AI-driven business solutions. As the global leader in CRM software, Salesforce helps companies revolutionize how they sell, service, and innovate. Recognized by Fortune as one of the “100 Best Companies to Work For” and “World’s Most Innovative Company” by Forbes, Salesforce builds its culture around doing work that matters, winning as a team, and celebrating success together.
Job Title / Position
Content Marketing Analyst (Futureforce Program – Class of 2026)
Employment Type
Full-time Internship/New Graduate Position
Job Location
Hyderabad or Bangalore, India. You’ll work with one of the best technical writing teams in the business, collaborating with global teams while being based in India’s thriving tech hubs.
Experience Required
Fresh Graduates (Class of 2026) pursuing or completed Bachelor’s or Master’s degrees in technical or communications fields. This is an entry-level opportunity designed for new talent, so no prior professional experience is required. Salesforce values your educational background, writing skills, and passion for technology over years of experience.
Salary
Competitive compensation package for new graduates with comprehensive benefits. Salesforce offers market-aligned salaries for entry-level positions along with extensive learning and development opportunities that accelerate your career growth.
Responsibilities
- Create and update comprehensive documentation and user assistance materials for Salesforce products
- Write clear, user-friendly interface text and online help content that makes software easier to use
- Develop engaging Trailhead online learning tutorials, videos, and interactive learning materials
- Collaborate with developers, quality engineers, product managers, and UX experts to ensure content accuracy
- Apply innovative technical communication tools and Agile methodologies to deliver high-quality documentation
- Produce developer guides and technical resources that help customers maximize Salesforce applications
- Continuously improve content based on user feedback and product updates
Requirements
Essential Qualifications:
- Excellent writing and editing skills with a streamlined, clear writing style
- Strong ability to meet tight deadlines and manage multiple projects
- Capability to adhere to established style guides and documentation processes
- Knowledge of XML or HTML (even basic understanding works)
- Quick learner who can grasp new technologies and concepts rapidly
- Exceptional focus on quality, accuracy, and attention to detail
- Strong team player who thrives in collaborative environments
- Customer-focused mindset with advocacy for user experience
- Currently pursuing or completed Bachelor’s or Master’s degree in technical writing, journalism, creative writing, communications, programming, or science
Preferred Qualifications:
- Experience with authoring and publishing tools
- Familiarity with video and image editing software
Benefits
Salesforce’s Futureforce program isn’t just about a job—it’s about building your future. You’ll work on real projects that impact how the business runs, giving you tangible experience from day one. The program includes job shadowing, mentorship from industry experts, and talent development courses designed to accelerate your growth.
Salesforce’s “more human, less corporate” culture means you’ll find balance, be your best self, and work on projects that truly matter. With offices worldwide, you’ll connect and collaborate with global teams, expanding your network and perspective. The company’s commitment to equality, innovation, and social responsibility means you’re joining an organization that values purpose as much as profit.
How to Apply
Career Advice Section
Pro Tip for Content Marketing Roles: When applying for technical writing or content marketing positions, always include a portfolio—even if it’s class projects, blog posts, or volunteer work. Create samples that demonstrate your ability to explain complex topics simply. Try rewriting a technical manual section or creating a tutorial for software you use daily. Employers want to see your writing style and how you approach making information accessible. Also, familiarize yourself with Salesforce’s Trailhead platform before your interview—it shows initiative and helps you understand the type of content you’d be creating.