Introduction
In an era where patient safety and pharmaceutical supply chain integrity are paramount, TraceLink stands as a pioneering force in healthcare technology. Founded with the simple yet powerful mission of protecting patients, this industry-leading company offers an exceptional opportunity for experienced Salesforce developers to make a meaningful impact on global healthcare outcomes. This Salesforce Developer II position in Pune represents more than just a technical role—it’s a chance to contribute to solutions that ensure life-saving medicines reach patients who need them, anywhere in the world. Recognized as an industry leader by Gartner and IDC, and celebrated for its exceptional company culture by Comparably, TraceLink offers both career growth and the satisfaction of knowing your work directly contributes to patient safety across 60+ countries worldwide.
Job Overview
TraceLink is seeking a Salesforce Developer II to join their Enterprise Business Applications team, focusing on establishing, executing, and managing the company’s growing Salesforce platform capabilities across multiple business units. This role combines hands-on development with strategic business partnership, requiring expertise in Salesforce Service Cloud, Sales Cloud, and CPQ to meet rapidly evolving business goals in a compliance-focused healthcare environment.
| Detail | Information |
|---|---|
| Company Name | TraceLink |
| Job Position | Salesforce Developer II |
| Experience | 4+ Years Salesforce Development |
| Apply Link | Apply Here |
About the Company
TraceLink transforms pharmaceutical supply chains through innovative software solutions and their Opus Platform, enabling greater compliance, visibility, and decision-making across the global healthcare ecosystem. Since its founding in 2009, the company has grown to 8 offices, over 800 employees, and more than 1,300 customers spanning 60+ countries worldwide. Their expanding product suite, including innovative applications like MINT, continues to protect patients while enhancing multi-enterprise collaboration. TraceLink’s recognition as an industry leader by Gartner and IDC, combined with their outstanding company culture recognized by Comparably, reflects their commitment to both technological excellence and employee satisfaction. The company’s cloud-first approach and compliance-based operations make it an ideal environment for professionals who want to combine cutting-edge technology with meaningful healthcare impact.
Job Title / Position
Salesforce Developer II
Employment Type
Full-time
Job Location
Pune, Maharashtra, India
Experience Required
4+ years of Salesforce experience in Sales Cloud, CPQ, and Communities Development
This experience requirement reflects the sophisticated nature of healthcare technology implementations and the need for developers who understand both technical complexity and regulatory compliance. With 4+ years of specialized experience, candidates will have navigated various business scenarios, understand platform limitations within compliance frameworks, and can contribute strategically to solutions that meet stringent healthcare industry requirements. The Developer II designation indicates a mid-to-senior level role that requires both technical expertise and business acumen to work across multiple business units.
Salary (If available)
Salary information not specified – competitive compensation expected based on TraceLink’s industry leadership position and global operations
Responsibilities
Core Development Excellence
• Custom Solution Development: Design, code, test, and implement customized Salesforce solutions across Sales, Service Cloud, and Community platforms in partnership with stakeholders • Quality Assurance: Test stability and functionality of newly developed code to ensure robust, reliable healthcare solutions • Issue Resolution: Provide expert troubleshooting, bug fixing, and comprehensive issue resolution for complex business challenges
Strategic Business Partnership
• Requirements Collaboration: Work closely with cross-functional business partners on requirement gathering and solution design • Best Practices Implementation: Showcase and implement Salesforce best practices while managing releases and iterative enhancements • Stakeholder Training: Write comprehensive documentation and provide technical training for stakeholders across business units
Operational Excellence
• Platform Security: Maintain security and integrity of Salesforce platforms and integrations in compliance with healthcare regulations • Agile Participation: Actively participate in agile development processes, collaborating effectively with diverse stakeholders • Issue Escalation: Resolve escalated business unit issues in a timely manner, coordinating cross-departmental resources as needed • Flexible Support: Demonstrate nimble team player capabilities while handling multiple competing priorities
Requirements
Essential Technical Qualifications
• Core Experience: 4-5 years of Salesforce experience specifically in Sales Cloud, CPQ, and Communities Development & Support
• Development Skills: 3-5 years hands-on experience in Salesforce Configuration, Flow Builder, Apex, JavaScript, and VisualForce
• Data Management: 2-3 years hands-on knowledge of Data Loader/import wizard for complex data migration projects
• Education: Bachelor’s degree in Computer Science or related technical field
• Administration Expertise: Hands-on experience with administration setup including user management, security controls, data management, roles, profiles, and reports
• Development Background: Previous work experience in application and software development with customer-facing interfaces
• Platform Mastery: Advanced knowledge of Salesforce CRM platforms and their integration capabilities
Compliance & Communication Skills
• Regulatory Knowledge: Experience with compliance to data protection regulations including HIPAA, GDPR, Privacy Shield, ISO 27001, and SOC1/2 requirements • Communication Excellence: Strong written and verbal communication skills with ability to articulate ideas to both technical and non-technical audiences • Problem-solving: Excellent analytical, triage, and troubleshooting skills with ability to work independently and in teams • High-level Resolution: Ability to problem-solve complex software and application issues in healthcare environments
Leadership & Strategic Capabilities
• Strategic Thinking: Ability to break down complex problems, make strategic decisions, and drive progress through collaborative leadership
• Cross-functional Collaboration: Exceptional interpersonal skills to work with diverse leaders and build consensus around key initiatives
• Project Management: Strong project management expertise with the ability to coordinate multiple functional areas effectively
• Independence: Proven experience in exercising sound judgment and working independently with minimal supervision
• Flexibility: Willingness to work in flexible shifts to support global operations
Benefits
TraceLink offers the unique opportunity to combine cutting-edge Salesforce development with meaningful healthcare impact, knowing your work directly contributes to patient safety worldwide. As a member of the Enterprise Business Applications team, you’ll work in a compliance-focused, cloud-first technology environment that challenges you to grow professionally while making a difference. The company’s recognition by Comparably for exceptional culture means you’ll enjoy a supportive, collaborative workplace where your contributions are valued. With over 1,300 customers across 60+ countries, you’ll gain exposure to global pharmaceutical operations and complex regulatory environments that enhance your expertise. TraceLink’s industry leadership position, recognized by Gartner and IDC, provides stability and growth opportunities, while the company’s mission-driven culture ensures your work has purpose beyond technology implementation.
How to Apply
Career Advice Section
Pro Tip for Healthcare Technology Developers: When targeting roles in healthcare technology companies like TraceLink, emphasize your understanding of compliance frameworks and data protection regulations in your application. Healthcare organizations operate under strict regulatory requirements, so highlighting experience with HIPAA, GDPR, or other compliance standards significantly strengthens your candidacy. Additionally, showcase any experience with cross-functional collaboration and stakeholder management, as healthcare technology roles often require working with diverse teams including clinical, regulatory, and business stakeholders. Consider obtaining relevant certifications in both Salesforce and healthcare compliance. Most importantly, demonstrate genuine passion for the healthcare mission—companies like TraceLink value developers who understand that their code directly impacts patient outcomes and safety.
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