Job Overview
Hitachi Digital is seeking a talented Salesforce Engineer to join their rapidly growing global team in a remote capacity from India. This exciting opportunity offers the chance to work with cutting-edge digital transformation projects while being part of Hitachi Group’s fastest-growing division. The role combines technical excellence with customer-focused solutions, making it perfect for experienced Salesforce professionals looking to make a real-world impact in a dynamic, innovation-driven environment.
Company Name
Hitachi Digital
Job Position / Title
Salesforce Engineer
Employment Type
Full-Time, Remote
Job Location
Remote India
Experience Required
18+ months in Salesforce Development and Integration
About Company
Hitachi Digital stands at the forefront of digital transformation as the fastest-growing division of the prestigious Hitachi Group. With over 110 years of innovation legacy, the company is crucial to Hitachi’s strategy to become a premier global player in the massive digital transformation market. Their comprehensive portfolio includes renowned companies like GlobalLogic, Hitachi Digital Services, and Hitachi Vantara, offering end-to-end services spanning the entire digital lifecycle.
The organization represents “One Hitachi” – integrating domain knowledge with digital capabilities and harnessing the power of their complete portfolio of services, technologies, and partnerships. With a global team of over 1,000 diverse professionals, Hitachi Digital is committed to Social Innovation through their One Hitachi initiative (OT x IT x Product), working on projects that create meaningful real-world impact for customers and society.
Key Responsibilities
Customer Experience Leadership: Lead complete end-to-end customer experiences by coordinating and managing the resolution of critical technical issues, ensuring timely and comprehensive problem-solving for both technical challenges and business requirements.
Technical Issue Resolution: Research, document, and prioritize customer issues using internal tools and escalation frameworks while managing time effectively in fast-paced environments and providing advanced technical support to achieve customer satisfaction.
Salesforce Development Excellence: Design, develop, test, and implement customized solutions on the Salesforce platform utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs and requirements.
System Integration & Troubleshooting: Investigate and resolve complex technical issues reported by users, debug production code to identify root causes of bugs and system errors, and provide detailed technical explanations to users with varying levels of technical expertise.
High-Scale System Design: Contribute to designing and implementing high-scale distributed systems with deep understanding of scaling, availability, and operational concerns for large enterprise systems.
Knowledge Sharing & Mentorship: Provide peer mentorship through Swarming frameworks, create knowledge base materials for operational efficiency, and empower the greater support community through documentation and best practices.
Technical Design & Documentation: Participate in technical design sessions, develop technical solution documentation aligned with business objectives, and collaborate with multiple engineers throughout the E2E Salesforce development lifecycle.
Requirements
Essential Technical Skills:
- 18+ months of proven experience in Salesforce Development and Integration
- Strong proficiency in Apex (JavaScript), HTML, SQL with excellent problem-solving and analytical thinking capabilities
- Knowledge of Salesforce technical domains including various cloud platforms, programmatic development, and declarative solutions
- Experience with Salesforce APIs (SOAP, REST, Bulk, Metadata) and integration best practices
- Front-end development experience with Lightning Web Components
- Understanding of Object-Oriented Analysis and Design, database design, and software development lifecycle
Additional Qualifications:
- Ability to perform automated testing and write comprehensive unit tests
- Experience integrating Salesforce with external systems and applications
- Knowledge of integrations, 3rd party integration tools, and ETL processes with Salesforce
- Familiarity with Certinia PSA is highly desirable
- Strong communication skills for technical explanations to diverse audiences
Benefits
Comprehensive Wellbeing Support: Industry-leading benefits, support, and services that focus on holistic health and wellbeing, taking care of both your present and future needs.
Work-Life Balance: Flexible work arrangements and life balance initiatives designed to bring out your best performance while maintaining personal wellbeing.
Professional Growth: Continuous learning opportunities, mentorship programs, and exposure to cutting-edge technologies and methodologies.
Inclusive Culture: A diverse, equitable, and inclusive work environment that celebrates uniqueness and encourages people from all backgrounds to realize their full potential.
Global Impact: Opportunity to work on projects with real-world impact as part of a tradition of excellence spanning over 110 years of innovation.
How to Apply
Ready to join Hitachi Digital’s innovation journey? We encourage qualified candidates who are passionate about Salesforce development and digital transformation to apply through the link Application Page
Requisition ID: 1033387
Submit your application including:
- Comprehensive resume highlighting Salesforce development experience
- Cover letter demonstrating your passion for digital transformation
- Portfolio showcasing relevant Salesforce projects and integrations
- Any relevant certifications or technical achievements
Visit Hitachi Digital’s careers page to submit your application directly.
Expert Advice for Applicants
Showcase Integration Experience: Hitachi Digital values candidates with strong integration experience. Highlight specific projects where you’ve successfully integrated Salesforce with external systems, emphasizing the business impact and technical challenges overcome.
Demonstrate Problem-Solving Skills: Given the customer-facing nature of this role, prepare examples that showcase your analytical thinking and problem-solving abilities, particularly in high-pressure, fast-paced environments.
Emphasize Collaboration: This role requires working with diverse teams and mentoring others. Provide concrete examples of your collaborative experiences and any mentorship or knowledge-sharing initiatives you’ve been part of.
Research Hitachi’s Innovation: Familiarize yourself with Hitachi’s Social Innovation initiatives and digital transformation projects. Show how your skills and experience align with their mission of creating real-world impact.
Highlight Continuous Learning: Demonstrate your commitment to staying current with Salesforce platform updates and emerging technologies, as this aligns with Hitachi Digital’s innovation-focused culture.
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