Introduction
American Express stands as one of the world’s most prestigious financial services companies, built on a 175-year legacy of innovation. As fintech evolves with AI and advanced CRM solutions, Amex seeks talented Salesforce developers to shape the future of financial technology.
This Software Engineer II position in Gurgaon offers experienced professionals the chance to make a significant impact at a global leader while working with cutting-edge technologies.
Job Overview
American Express is seeking a skilled Software Engineer II specializing in Salesforce development for their GSM applications team in Gurgaon. This hybrid role focuses on critical applications that power Amex’s customer experience while exploring emerging technologies like Generative AI.
| Detail | Information |
|---|---|
| Company Name | American Express |
| Job Position | Software Engineer II (Salesforce Developer) |
| Job Location | Gurgaon, Haryana, India |
| Experience | 4+ Years |
| Apply Link | Apply Here – Job ID: 25013685 |
About the Company
American Express is a globally integrated payments company with a 175-year foundation of innovation and shared values. The company maintains unwavering commitment to backing customers, communities, and colleagues worldwide.
As part of Team Amex, employees receive comprehensive support for holistic well-being, extensive learning opportunities, and clear career growth paths. The company values diverse voices and ideas, creating environments where individual contributions shape the company’s future.
Job Title / Position
Software Engineer II (Salesforce Developer)
Employment Type
Full-time, Hybrid
Job Location
Gurgaon, Haryana, India
Experience Required
4+ Years – This mid-senior level position requires substantial Salesforce development experience with individual contributor capabilities. The experience ensures candidates can handle complex GSM applications vital to American Express operations.
The role also provides foundation to learn and implement emerging technologies like Generative AI, making it perfect for developers ready to advance their careers.
Salary
Competitive package – American Express offers attractive compensation including competitive base salaries, bonus incentives, and comprehensive benefits. The company provides extensive support for financial well-being, retirement planning, and ensures employees and families are well-supported.
Responsibilities
• Serve as an individual contributor for GSM (Global Services Management) applications critical to American Express operations • Develop and maintain Salesforce solutions that enhance customer experience and operational efficiency • Work with Conga for document generation and management within the Salesforce ecosystem • Implement coding best practices and perform thorough debugging of applications • Collaborate with cross-functional teams to deliver high-quality software solutions • Contribute to the integration of Generative AI technologies into existing Salesforce applications • Participate in code reviews and maintain high standards of software quality • Support the evolution of financial services technology at a global scale • Work in a hybrid environment balancing remote flexibility with collaborative in-office time
Requirements
• 4+ years of hands-on Salesforce development experience • Strong knowledge and experience with Conga for document automation • Excellent coding and debugging skills with attention to detail • Bachelor’s degree in Computer Science, Computer Science Engineering, or related field • Experience with Generative AI technologies (preferred) • Willingness to learn and implement Gen AI solutions • Ability to work independently as an individual contributor • Strong problem-solving skills and analytical thinking • Experience working in financial services or regulated industries (preferred)
Benefits
American Express provides comprehensive benefits supporting holistic well-being, including competitive salaries, bonus incentives, and financial well-being support. The company offers flexible hybrid working models, generous parental leave policies, and free access to global wellness centers.
Additional benefits include free confidential counseling through the Healthy Minds program, extensive career development opportunities, and a supportive culture that values work-life balance and professional growth.
How to Apply
Career Advice Section
Pro Tip for Financial Services Tech Applications: When applying for Salesforce developer roles at major financial institutions like American Express, emphasize your understanding of compliance, security, and scalability in regulated environments.
Even without direct financial services experience, demonstrate awareness of data privacy, audit trails, and critical customer-facing applications. Companies like Amex value developers who balance innovation with stringent financial industry requirements.
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