Introduction
The demand for Salesforce expertise continues to grow as organizations embrace digital transformation. frog, now part of Capgemini Invent, is seeking talented Salesforce Consultants to join their Customer Transformation team. This role offers the perfect blend of technical implementation, strategic thinking, and client engagement—ideal for professionals who want to make a meaningful impact in the CRM space while working with a globally recognized design and innovation consultancy.
Job Overview
As a Salesforce Consultant at frog, you’ll work at the intersection of technology and customer experience, helping enterprises transform their digital capabilities. You’ll design and implement tailored Salesforce solutions that drive customer satisfaction and business growth.
| Detail | Information |
|---|---|
| Company Name | frog (Capgemini Invent) |
| Job Position | Salesforce Consultant – Customer Transformation |
| Job Location | Noida |
| Experience | Mid to Senior Level (3–7 Years estimated) |
| Apply Link | Apply here |
About the Company
frog joined Capgemini Invent in June 2021, creating a powerhouse in customer experience and digital transformation. With a global network of studios known as “the pond,” frog combines creative design thinking with enterprise-scale technology implementation. The company is renowned for building market-defining products, services, and brand experiences that improve human experiences. Their culture emphasizes curiosity, collaboration, and courage, creating an environment where innovation thrives and diverse perspectives are celebrated.
Job Title / Position
Salesforce Consultant – Customer Transformation Team
Employment Type
Full-time (with flexible work arrangements)
Job Location
Location not explicitly specified—frog operates globally with studios worldwide and offers remote and flexible work options to support work-life balance.
Experience Required
Mid to senior-level experience (approximately 3–7 years) with Salesforce platform implementation and configuration is expected. This experience level is crucial because the role requires not just technical know-how, but the maturity to understand complex business requirements, communicate effectively with clients, and manage project deliverables independently. Professionals at this level bring the perfect balance of hands-on expertise and strategic thinking needed for customer transformation initiatives.
Salary
Salary information not disclosed in the posting. Compensation is typically competitive and aligned with industry standards for Salesforce consultants at Capgemini Invent, often including performance bonuses and benefits.
Responsibilities
- Partner with clients to understand their unique business challenges and translate them into effective Salesforce solutions
- Design and configure customized Salesforce implementations including custom fields, automated workflows, and insightful reports
- Leverage your deep knowledge of Salesforce modules (Sales Cloud, Service Cloud, Marketing Cloud, CPQ) to elevate client capabilities
- Develop comprehensive test plans and coordinate user acceptance testing to ensure quality delivery
- Conduct research on industry trends, best practices, and Capgemini thought leadership to inform solution design
- Combine technical understanding with strategic analysis using agile project methodologies
Requirements
- Bachelor’s degree from a recognized institution in business, technology, or information systems
- Strong hands-on experience with Salesforce platform customization and configuration
- In-depth knowledge of Salesforce CRM modules: Sales Cloud, Service Cloud, Marketing Cloud, and CPQ
- Excellent communication skills for client-facing interactions and stakeholder management
- Proven project management abilities with an agile mindset
- Research and analytical skills to leverage industry reports and best practices
- Ability to bridge the gap between business needs and technical solutions
Benefits
frog offers a work environment that genuinely supports your growth and well-being. Flexibility is built into the culture—whether you need remote work options or flexible hours, they recognize that balanced professionals are productive professionals. Career development is central to their mission, with structured growth programs and exposure to diverse projects across industries. You’ll have access to valuable certifications in cutting-edge technologies, including Generative AI, keeping your skills relevant in a rapidly evolving market. Beyond the technical perks, you’ll join “the pond”—a community that values humor, positivity, and collaboration as much as results.
How to Apply
Career Advice Section
Pro Tip for Salesforce Consultants: When applying for consulting roles like this one, go beyond listing Salesforce modules you know. Employers want to see your problem-solving approach. In your resume and interviews, frame your experience as stories: “Client had X challenge, I designed Y solution, which delivered Z business outcome.” Quantify results whenever possible—whether it’s improved customer satisfaction scores, reduced processing time, or increased sales pipeline visibility. Consulting is about impact, not just implementation.